At PureBina, we strive to offer our customers a seamless and secure shopping experience. This Payment Policy outlines the terms and procedures related to payments for purchases made on purebina.com. By using our website and making a purchase, you agree to abide by the following terms and conditions.

 

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure your purchase is processed smoothly and efficiently. These include:

 

Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover cards. When you enter your card information, we use industry-standard encryption technology to keep your financial data secure.

PayPal: For your convenience, we also accept payments via PayPal. Simply log in to your PayPal account during checkout to complete the transaction.

Other Payment Methods: We are working to expand the payment methods available to our customers. If you would like to use another form of payment, please contact us directly at info@purebina.com to discuss potential alternatives.

2. Payment Security

At PureBina, we take the security of your payment information very seriously. All payment transactions are processed through secure third-party payment gateways, which comply with the highest standards of security, including SSL encryption.

 

SSL Encryption: When you make a payment, your credit card and other payment information are transmitted using Secure Socket Layer (SSL) encryption technology. This ensures that your data is securely transmitted over the internet, protecting it from unauthorized access.

Tokenization: To further protect your data, we employ tokenization technology, which replaces sensitive card details with unique identifiers, ensuring your payment information is stored safely and securely.

Compliance with PCI DSS: We comply with the Payment Card Industry Data Security Standard (PCI DSS) requirements. This ensures that all payment processing is done in a manner that meets the latest security standards.

3. Payment Authorization

When you place an order with PureBina, we reserve the right to verify your payment information before processing your order. This verification process may include:

 

Address Verification: We may verify the billing address you provided with your bank or payment provider to ensure the information is accurate.

Security Checks: In some cases, additional security checks may be necessary to prevent fraudulent transactions. If any issues arise during verification, we will contact you for further information or clarification.

Order Confirmation: Once payment has been successfully processed and authorized, we will send you an order confirmation email with details of your purchase.

4. Pricing and Taxes

Product Prices: All product prices are displayed in USD (United States Dollars) and are subject to change without notice. Prices may fluctuate due to promotions, sales, or updates to our product lineup.

Sales Tax: Depending on your location, sales tax may be applicable to your purchase. Sales tax will be calculated and displayed at checkout based on the shipping address provided.

Promotions and Discounts: From time to time, we offer promotions, sales, or discounts. These will be applied automatically at checkout or can be entered manually using a discount code, as specified during the checkout process.

5. Payment Errors and Issues

In the event of a payment issue or error, we will notify you promptly to resolve the issue. Common issues include:

 

Declined Payments: If your payment is declined, you will be notified during the checkout process. This could be due to insufficient funds, expired credit card, or an issue with your bank. You can resolve this by updating your payment details or selecting an alternative payment method.

Payment Disputes: If you dispute a charge with your bank or credit card company after receiving your goods, this may result in a delay or suspension of future orders. We recommend resolving any disputes directly with us, as we are committed to providing excellent customer service.

Refunds and Chargebacks: If we are unable to process a payment, your order will not be processed, and we will notify you of the issue. For more details on refunds, please refer to our Refund and Returns Policy.

6. Payment Terms

Immediate Payment: Payment for all orders is required at the time of checkout. Orders will not be processed or shipped until payment has been successfully completed.

Order Cancellation: Once your order has been confirmed and payment has been processed, we begin preparing it for shipment. If you wish to cancel or modify your order, please contact us immediately. However, cancellations are only possible if the order has not yet been shipped.

7. Customer Support

If you have any questions or concerns regarding your payment, please contact our customer service team:

 

Phone: (660) 679-4258

Email: info@purebina.com

Mailing Address: 300 S Delaware St, Butler, Missouri

We are here to assist you with any payment-related issues or inquiries you may have.